Builders Merchants
Customer: Raven Roofing
What we did: Implemented K8
Site link: ravenroofingsupplies.co.uk
IT Partnership
The relationship between Raven Roofing Supplies and Kerridge Commercial Systems (KCS) goes back to 2004 when the company started to use an early KCS trading system alongside its accountancy package.
Five years later, during which time Raven opened three new branches, director Mark Applebee said, “I’m in no doubt that the results of the past five years have been partly attributable to how well we have made use of the system and our partnership with KCS.”
Today the company operates from six sites and has completed a transformation from the original contracting firm established in 1971 to a supply only business. There are now several hundred active trade accounts and customers include local homeowners and roofing contractors, large building companies and developers as well as major builders’ merchants. 65 staff are employed across branches in Twickenham, Thatcham, Basingstoke, Hawkhurst, Swindon and Crawley. “What I’m still most proud of,” said Mark, “is the day to day relationship we have with all of our customers and suppliers, no matter what their turnover is. I’m also proud of how our staff remain with us for the long term. To have been with Raven for 20 or 30 years is not uncommon!”
As the company developed further, a decision was made to move to a more sophisticated business management system with integrated accounting. “It wasn’t a given that we would stay with KCS,” remembered Mark, “and we looked at several integrated systems. But one of my colleagues had worked in merchanting, was familiar with K8 and recommended we take a look. We had further expansion plans and it soon became obvious that K8 was a system that could grow with us. And we liked the team at KCS – they were super people!”
Gains and benefits
- An easy upgrade to K8
- Minimal training needed for new starters
- Signature pads are streamlining transactions
- BI module tracks buying trends and branch performance
- Stock levels now visible across all six branches
- Integrated accounting offers customisable views
To find out more about the solutions that we offer, please contact us today.
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I’m in no doubt that the results of the past five years have been partly attributable to how well we have made use of the system and our partnership with KCS.
- Mark Applebee, Managing Director
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